Frequently Asked Questions about Lion Alert
Lion Alert FAQ provides answers to frequently asked questions about your information, how notifications will be sent, and supported features.
For technical assistance or general questions, please contact University Police at (256) 765-4357 (option 3) or police@una.edu.
Lion Alert is a mass notification system comprised of email, voice and text messaging that is designed to send emergency and time-sensitive messages to thousands of individuals in minutes. It supplements existing means of emergency communication, including outdoor warning sirens and severe weather alert radios.
If you are an active student, faculty, or staff member and have a UNA email address, you are automatically enrolled in Lion Alert and will, by default, receive emergency alerts to your campus email address. Voice and text messages can be delivered to your mobile phone only if you set up your account to receive them. The link to manage your account is located to the left of this message. You will login using your portal ID and password. Then, you will be able to provide telephone numbers (up to 4) at which you would like to receive text message updates and/or voice calls/messages. While participation in the text and voice messaging notification is optional, enrollment is strongly encouraged. The information you supply is considered confidential and will not be shared or used for other purposes. You will only be contacted through the system in the event of an emergency or a time-sensitive campus announcement, such as a weather closure.
Emergency messages will be sent via a system provided by the High Ground Solutions/SchoolCast. Lion Alert will be used in tandem with other campus communication tools.
Because students, faculty and staff are constantly on the move, this system provides the flexibility for you to receive emergency messages on multiple devices. Lion Alert will be used to distribute important information regarding emergencies that dictate immediate action. It will be used along with other tools including outdoor warning sirens, severe weather alert radios, email, the University web site, campus media and other methods.